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FCA & PSD2 Compliant

UK Financial Services & BankingFCA Compliant Conversational AI

Secure, compliant, and AI-driven CX for FCA-regulated institutions. Banking, Wealth, and Insurance.

40%
Fraud Prevention

Reduction in fraud losses*

100%
Compliance

FCA & PCI DSS compliant*

<10s
Authentication

Voice Biometric Speed*

35%
Cost Efficiency

Lower cost to serve*

* Representative metrics based on client deployments. Fraud, compliance, and resolution metrics are compiled from production telemetry (including Neovance) and pilot credit union deployments.

Future-Ready Finance

Empower clients and operations with intelligent automation

The Challenge

Traditional KBA (Knowledge Based Auth) is insecure and frustrates customers.

The Solution

Voice Biometrics authenticates users passively within seconds, preventing account takeovers.

Hear Agentic AI In Action

Watch unedited audio from a live Amazon Connect deployment handling a financial services inquiry. This is 100% AI — no human agent involved.

Key Capabilities

FCA Compliance

Full compliance with Conduct Rules and financial promo standards

Open Banking

CMA9 API integration for account aggregation

PSD2 & SCA

Strong Customer Authentication with 3D Secure 2.0

Faster Payments

Integration with BACS, CHAPS, and Faster Payments

FOS Ready

Audit trails aligned with Financial Ombudsman Service

Fraud Detection

Real-time AI analysis of transaction patterns

How Leading Institutions Transform with Agentic AI

Real-world impact for financial services

High Street Bank

Voice-first mobile app integration for balance checks and transfers.

Outcome

Start at 10 to 20% automated resolution of suitable contacts, growing to 30 to 40% in mature operation.

30-40%

Wealth Manager

Hyper-personalized concierge service for high-net-worth clients.

Outcome

Increased client retention by 15% via proactive portfolio updates.

15%

Auto Insurer

AI-driven First Notice of Loss (FNOL) automation via WhatsApp.

Outcome

Reduced claim processing time from 5 days to 24 hours.

5x

Built for UK Finance

UK GDPR & Data Residency (London Regions)
Integration with Equifax, Experian, and TransUnion UK
Automated affordability checks for lending
PCI-DSS Level 1 secure payment processing
Vulnerable customer detection (Consumer Duty compliant)
Multi-currency support for international banking

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