Public SectorPSN & GDPR Compliant Citizen Services
Modern citizen services for central and local government. Secure, accessible, and AI-powered.
Round-the-clock availability
Instant AI responses
Fast deployment
Voice, Chat, SMS
Future-Ready Public Sector
Empower citizens and operations with intelligent automation
Local councils facing unprecedented budget cuts while demand for services increases.
AI automation handles up to 70% of routine inquiries (Council Tax, Waste, Parking) at a fraction of the cost.
Hear Agentic AI In Action
Watch unedited audio from a live Amazon Connect deployment handling a local government inquiry. This is 100% AI — no human agent involved.
Key Capabilities
Gov.UK Integration
Seamless integration with Verify, Notify, and Pay
UK Data Residency
All data stays in UK AWS Regions (London)
Accessibility First
Fully compliant with WCAG 2.1 AA standards
Secure Documents
Automated handling of evidence and applications
Rapid Deployment
Pre-built frameworks for local authority services
Omnichannel
Seamless switching between Web, Voice, and WhatsApp
How Leading Agencies Transform with Agentic AI
Real-world impact for government services
London Borough Council
Automated housing repair reporting and council tax inquiries.
Reduced call wait times by 80% and saved £400k annually.
£400k
Central Gov Agency
Deployed AI for passport and licensing application tracking.
handled 50,000 queries during peak renewal season.
50k
Social Housing Provider
Proactive rent arrears management and repair scheduling.
Reduced arrears by 15% through compassionate AI outreach.
15%