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Transforming Patient Experience

Healthcare Providers, Payers & PharmaciesHIPAA-Compliant Healthcare AI

HIPAA-compliant AI contact center solutions for hospitals, clinics, and health systems.

24/7
Always-On AI

Round-the-clock availability

<1s
Response Time

Instant AI responses

30 Days
Go-Live

Fast deployment

7
Ambassadors

Connect experts

Solve Your Biggest Challenges

Turn industry obstacles into operational advantages with AI

The Challenge

Complex billing and insurance verification processes lead to denied claims and delayed payments.

The Solution

AI automates eligibility checks and prior authorizations in real-time, reducing denials.

Hear Agentic AI In Action

Watch unedited audio from a live Amazon Connect deployment. This is 100% AI — no human agent involved.

Real World Impact

See the results

Neovance Health

Deployed AI Voice Assistant for multi-factor patient verification and scheduling integration.

Outcome

Automated 10,000+ billing and appointment calls/month with zero severity-one incidents.

30%+

Urgent Care Network

Implemented text-based waitlist management and pre-registration AI.

Outcome

Reduced door-to-doctor time by 20 minutes on average.

20 min

Telehealth Provider

AI-driven intake and physician matching for virtual visits.

Outcome

Increased provider utilization and reduced no-show rates.

15%

Key Capabilities

HIPAA Compliance

Full HIPAA/HITECH compliance with BAA, encrypted PHI handling, and audit logging

EHR Integration

Native integrations with Epic, Cerner, Allscripts, Athenahealth, and other major EHR/EMR systems

Insurance Verification

Automated insurance eligibility checks, prior authorization, and benefits verification

Patient Engagement

Appointment scheduling, billing inquiries, telehealth coordination, and prescription refills

Revenue Cycle Automation

Payment collection, billing support, and automated claim status updates

Nurse Triage Lines

AI-powered symptom assessment with seamless handoff to registered nurses

Built for the US Healthcare Market

HL7 FHIR and API integrations with Epic, Cerner, Meditech, and Athenahealth
Real-time insurance verification via Availity, Change Healthcare, and Waystar
Support for Medicare, Medicaid, and private insurance workflows
Automated appointment reminders with SMS, email, and voice calls
Price transparency and cost estimator tools for self-pay patients
Telehealth scheduling and virtual visit coordination