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eBook Playbook

The Agentic AI Playbook: Deploy in 90 Days

A step-by-step technical guide for enterprise CX leaders to architect autonomous AI agents, deploy Amazon Connect, and achieve sub-200ms latency.

Complete AWS Bedrock & Connect reference architecture
Formulas to estimate cost savings (TCO)
Standard workflows for voice, email, and web chat agents

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Inside the Playbook

Get the blueprint for planning, building, and launching your enterprise conversational AI roadmap.

The Sub-200ms Stack

How to architecture Nova Sonic Voice AI to eliminate conversational lag in automated voice channels.

Resolving vs. Routing

Designing agentic LLM workflows using Amazon Bedrock to resolve 45%+ of contacts autonomously.

CCaaS Integration Blueprint

Connecting LLM agents to Amazon Connect telephony and CRM databases without building from scratch.

Real-Time CX Analytics

Setting up custom Apollo dashboard metrics to monitor AI sentiment, human escalations, and cost metrics live.

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Skip the manual planning. Let our team of AWS SAs and AI engineers build a custom architectural evaluation and TCO model for your contact center.

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