CCaaS Value Modeler
Contact Centre TCO Calculator
Calculate your 5-year Total Cost of Ownership and see how much you could save by migrating to Amazon Connect.
Configure Your Scenario
Genesys Cloud (5-Year)
$2,980,000
Seat licenses (annual)$396,000
Support & maintenance$60,000
Admin overhead$120,000
Implementation$100,000
Amazon Connect (5-Year)
$439,600
Voice + AI (pay-per-minute)$31,920/yr
AI (Contact Lens, Lex) Add-on$0 (Included!)
Admin overhead (reduced)$48,000/yr
Migration (one-time)$40,000
$2,540,400
5-Year Savings
85%
Cost Reduction
$42,340
Monthly Savings
1 mo
Payback Period
Want a Detailed Analysis?
These are estimates based on typical costs. Get a precise TCO analysis based on your actual invoices and usage patterns.