UK Utilities & EnergyPowered by Agentic AI
Keep the lights on and customers happy with AI for Energy, Water, and Broadband.
Round-the-clock availability
Instant AI responses
Fast deployment
Voice, Chat, SMS
Future-Ready Utilities
Empower consumers and operations with intelligent automation
Extreme weather events trigger thousands of calls in minutes, overwhelming lines.
AI Voice Agents scale instantly to triage emergencies and provide automated ETA updates.
Key Capabilities
Smart Metering
DCC integration for real-time SMETS2 data access
Outage Mgmt
Integration with National Grid & DNO systems
Ofgem Ready
Compliance with Standards of Conduct & licensing
PSR Support
Automatic identification of vulnerable households
Switching
Faster Switching Service (CSS) integration
Multi-Utility
Unified billing for dual-fuel and water bundles
Utility Innovation
How leading providers are transforming with CloudInteract
Regional Water Co
Automated leak reporting via WhatsApp with geo-location.
Reduced engineer dispatch time by 45 minutes.
45min
Energy Supplier
AI booking agent for Smart Meter installation campaigns.
Increased booking conversion by 35% compared to cold calling.
35%
Broadband Provider
Self-service router diagnostics via mobile app voice bot.
Deflected 50% of technical support calls to self-resolution.
50%