In this episode of ACP, we are joined by Phil Smith and Steve Mew from Nopaque. They dive deep into their journey through cloud computing, the inception of Nopaque, and how they're tackling challenges in telecommunication testing with innovative tools. They discuss the significance of IVR mapping, integration of AI, and the future of proactive customer experience testing. Tune in to hear about their unique approaches, challenges they've overcome, and their vision for the future.

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00:00 Introduction and Guest Welcome

01:07 Phil's Journey to Nopaque

05:33 Steve's Career Path

09:35 The Birth of Nopaque

12:40 Nopaque's Unique Offering

15:45 IVR Mapping and Challenges

20:34 AI Integration and Future Plans

28:12 Closing Remarks and Future Episodes