Authentic Voices, Collective Strength

Celebrating individuality, diversity, and trust-driven growth

Our People - At the Heart of CloudInteract

At CloudInteract, we believe that the strength of our company comes from the people who shape it. Our culture is built on authenticity, trust, and the belief that real success comes from being true to who we are—both individually and as a team.

We don't look for people to simply fit in; we look for those who can add something unique. Belonging here isn't about conforming—it's about embracing each person for who they are and valuing the diverse perspectives they bring.

Our culture enables us to adapt, face challenges head-on, and stay grounded in our purpose. By being ourselves, we not only deliver results but also help our customers, partners, and communities succeed.

We're not just starting this journey—we're continuing it with the confidence that growth comes from getting comfortable with being uncomfortable. At CloudInteract, we're creating a place where passionate, talented people thrive, with space for collaboration, learning, and personal growth.

We don't follow the typical corporate path. We think big but stay humble, knowing that even small changes can make a big difference in someone's world.This is who we are—authentic, bold, and always growing together.

This is who we are - authentic, bold and always growing together.

Meet The Team - The Founders

Simon Leyland
CEO & Co-Founder

Simon Leyland is the CEO and Co-founder of CloudInteract, where he is responsible for shaping the company's strategic vision and overseeing its day-to-day operations. Simon is passionate about building successful businesses by nurturing talent, fostering creativity, and always asking "why". With over 20 years of experience in the IT industry, he has worked across system integrators, consulting services, and, for the past decade, directly with end clients in Telecoms and Digital Workplace Services.‍‍Simon has led large-scale digital transformations for global enterprises such as Jaguar LandRover, AstraZeneca, Sony, and Burberry, bringing a wealth of knowledge in innovative technology services, vendor relations, and hands-on IT management. His leadership is characterised by a deep commitment to empowering customers with tailored solutions that address their most critical needs. Simon's forward-thinking approach positions CloudInteract for continued, customer-focused growth in an ever-evolving digital landscape.

Nick Seagrave
CEO & Co-Founder

Nick Seagrave is CTO and Co-Founder of CloudInteract. With a strong focus on delivering impactful business outcomes, Nick is committed to delivering service transformation. His expertise lies in identifying and bringing to market the technology that meets strategic needs, enhances customer experiences, improves efficiencies, and simplifies processes. Nick is dedicated to ensuring that the technology solutions he champions make a tangible difference for service users.

 An industry leader with over 25 years of communications experience, Nick built a market-leading unified communications company that became the go-to solution for some of the world’s largest enterprises across three continents. Known for fostering effective relationships at every organisational level, Nick is also highly regarded for cultivating high-performance cultures. He leverages cutting-edge technology, powerful engagement tools, and strong operational processes to drive business improvement. Passionate about helping others reach their full potential, Nick is committed to ensuring that people remain at the heart of organisational performance and growth.

The Leadership Team

Louise Mahrra
Marketing Director

Louise Mahrra serves as the Marketing Director at CloudInteract, where she is focused on strengthening the company’s market position and driving sustainable growth. With over 20 years of experience in marketing and communications across diverse industries — including travel, food production, and, more recently, ICT; Louise has honed her expertise in leadership roles at Microsoft, Logicalis, and CAE. Her accomplishments earned her recognition as a Finalist for Marketer of the Year at the CRN Women in Channel Awards in 2023

And Cisco's Marketing Innovator of the Year 2023.Louise takes pride in her human-centric approach to B2B marketing, building strong, meaningful relationships that drive results. While her strategies are deeply rooted in data and metrics, she firmly believes in the power of personal connection, emphasising that marketing is about people, not just businesses. This philosophy has been key to her success in channel-based marketing and high-growth services firms.

Eliza Taylor
Change Director

Eliza Taylor is the Change Director at CloudInteract, where she oversees the successful delivery of user adoption and change management across all projects. With over a decade of experience in communications and change management, Eliza has led transformative initiatives globally, specialising in technology adoption, digital security, and workplace transformation across both public and private sectors.

Eliza takes a unique approach to change, going beyond the traditional models to focus on the human psychology behind it. By understanding and addressing the emotional and psychological barriers to change, she has consistently guided organisations to successful outcomes. Eliza is a certified APMG Change Management Practitioner and a CIPD Associate member with qualifications in HR. Her deep commitment to fostering positive, sustainable change has been key to her success.

Zoe Harman
Operations Director

Zoe Harman is the Operations Director at CloudInteract, bringing over two decades of diverse experience in operational excellence and leadership. Zoe began her career as an Executive Assistant to Chief Operating Officers in IT and Membership organisations before transitioning to project management at Pearson, where she spent nearly 12 years refining her skills in supplier management, project coordination,and executive support.

Her expertise spans processes development, high-volume workload management, budget preparation, and confidential information handling. Following senior leadership roles at CBRE and Harrow Rugby Club, Zoe now leverages her extensive background to drive operational efficiency and strategic growth at CloudInteract.

Nancy Van Delist
Head of Business, North America

Nancy Van Delist is the Head of Business, North America at CloudInteract, playing a key role in driving the company's growth and expansion into the US market. With over 15 years of experience, Nancy has a proven track record of transforming businesses and technology across organisations ranging from nonprofits to large enterprises.

 Nancy’s background in data analytics allows her to take a thoughtful, data-driven approach to delivery, always with a sharp focus on both user and customer experience. Her leadership is well established, having successfully built and led business intelligence and delivery teams at industry leaders like Rackspace, Pearson, and Pythian. She’s passionate about bringing the best out of her teams while guiding organisations through innovation and meaningful growth.

Julian Degg
Head of Business Development

Julian Degg serves as the Head of Business Development at CloudInteract, where he is instrumental in shaping and executing business strategies that drive sustainable, long-term growth. With over 20 years of experience as a results-oriented enterprise sales executive, Julian has built a reputation for delivering consistent success.


Julian excels at fostering strong relationships with prospects, major accounts, and top-tier clients, while also working closely with regional partners to uncover new market opportunities. His ability to build connections across a broad network of buyers and sellers allows him to assess market needs and introduce innovative solutions that resonate with customers.
Julian’s approach integrates strategy, innovation, and a sharp focus on customer experience, making him a key driver of CloudInteract’s continued success.

60 Seconds With...

Charlotte Laundy

CloudInteract’s Platform Engineer

Bentley Paton

CloudInteract’s AWS Platform Architect

Sarah Smith

CloudInteract’s Business Intelligence Lead

Muhammad Younis

CloudInteract’s Platform Engineer

Caroline Edwards

CloudInteract’s PMO extraordinaire

Ian Hartwell

CloudInteract’s Amazon Connect Architect